What’s Under the Hood of Your Alarm Automation System?

by Rod Coles, President/CEO

I remember buying my first car: it was a 1967 Austin Maxi; I paid £100 for it. Before I paid out my money, I looked it up and down and then I looked under the hood. To me, it looked like a mechanical mess, but my Dad explained what all the various parts were, and what was good and not so good about the engine. Since that time, I have purchased a few more modern cars, and the engines have become more advanced, but each time I have looked under the hood checking the basics, like the first time.

Training Spotlight – “That’s The Way We’ve Always Done It”

by guest blogger Caryn Morgan, Bold Technologies

Why is it that when I ask people why they do things the way they do it I often get the response, “that’s the way we’ve always done it?”

As a trainer for over 30 years, I get this answer nearly everywhere I go. Working in the alarm industry for pushing two decades, alarm operators often find themselves having to defend the work they do when angry customers call in complaining they made mistakes. This phrase is the quickest way to shift blame away from themselves and onto the company. That and “I was never trained.”

Strategies for Smart Password Security

So much of our life is now conducted online: online banking, online shopping, online socializing, etc. The internet has helped streamline the way we manage our personal business, but it has also presented new opportunities for hackers and cyber-criminals to gain access to our personal data. As their techniques become more refined, the need for smart password security to guard information becomes critical.

Corporate Health – The Powerful ROI from Employee Incentives

(This is the fourth in a monthly series about Corporate Health, where we examine different methods and ideas for improving efficiency, your company culture, and employee morale.)

Have you built the ideal staff for your business? Maybe you’ve fine-tuned your interview processes, done your due diligence on candidates, and hired a genuinely terrific group of talent. You’ve invested time and money into training them and giving them the tools to succeed as employees and you are very pleased with the results. Now, wouldn’t it be great if there was a way to ensure this investment, and find a way to keep all these talented people on a long-term basis?

Spring Cleaning For a Safer House

The days are getting warmer, and more people are heading outside to enjoy sunshine and short sleeves. For many, the warmer weather also means spring cleaning –  deep cleaning the house from top to bottom. But while you’re scrubbing the corners, you can also help your house stay as safe as possible with these spring cleaning tips!

Alternative Uses for Surveillance Cameras

giraffe camAfter a long, anticipated wait, April, the pregnant giraffe at the Animal Adventure Park in New York, finally gave birth to her calf this past weekend. The birth was a highly anticipated event, since millions of people had been monitoring April via live stream for well over a month. The event also demonstrated a use for surveillance cameras not centered on security: giving observers an inconspicuous view of the animal world. In fact, multiple zoos and wildlife refuges now use cameras to observe the behavior and actions of their animals to provide better care. But residential consumers and other industries are also finding new and alternative uses for surveillance cameras outside basic security:

Corporate Health – The Importance of Work-Life Balance

(This is the third in a monthly series about Corporate Health, where we examine different methods and ideas for improving efficiency, your company culture, and employee morale.)

How many hours will you work this week? If you answered, “the standard 40,” you are in the minority. The emphasis working professionals place on their jobs could be considered chronic. According to a recent Forbes article, 94% of employees put in over 50 hours in a workweek, and more than half of employees clock in over 65 hours! The reasons vary: they believe working the extra hours reflects well on them as an employee, they are concerned about layoffs and want to appear more valuable and loyal, or, quite often, they are simply overburdened with more work than can be completed in a standard, 40-hour workweek.

Privacy and Security Issues with the IoT

The Internet of Things is growing every day and opening up exciting possibilities for consumers. Among some of the more recent innovations: a leak detector which helps you avoid water damage, a sensor for your garden which alerts consumers to the need for water or fertilizer, the television that doubles as a controller for your home automation devices, etc. But the more connected we become, the more possibilities there are for privacy and security issues with the Internet of Things.

Why Are Virus Protection and Offsite Backups So Vital?

by Josh Tafoya, Technical Trainer

Computer viruses are a real drag.

Seeing as how you’re all reading this on the Internet, I’m going to assume that I don’t need to do the remedial explanation of computer viruses. We learned about them years ago. Anyone who feels they need to understand the concept a bit more, feel free to check out the Wikipedia entry or your favorite search engine to learn more.

In my 19 years as an I.T. professional, and in the dozen years before that as a nerdy (before it was cool) young person, I’ve been lucky to have only been affected once by a computer virus.

(Hang on, I need to knock on wood here.)