The Value of Training Your Employees

The Value of Training Your Employees

Many business owners do not put much emphasis on training and often consider it more of an expense than an investment. However, training your employees is extremely valuable to your business. While you may have to spend time and resources to send your staff to training, ensuring your employees know how to use the latest technology and tools helps your business run more efficiently. (more…)

UL High Availability Standards – The Bold Solution

UL High Availability Standards – The Bold Solution

by Joseph Alvarez, Content and Copywriting Specialist

 

As Underwriters Laboratories (UL) Standards revisions pertaining to the alarm services industry come into effect October 2020, you can trust Bold with ensuring your compliance and enhancing your profitability. One recent UL revision is a requirement to implement high availability computer systems. (more…)

Protecting Your Home During Summer Vacation

Protecting Your Home During Summer Vacation

If you are heading out on a trip this summer, there’s a good chance you’ve put a lot of effort into your planning: choosing a destination, making travel arrangements, deciding on things to do and see, preparing a list for packing, etc. But what about the house you’re leaving behind? Summer is the peak time for home burglaries because criminals are watching for empty homes. Putting some extra planning into protecting your home before your trip can save you heartache later. (more…)

Tips and Tricks for the Manitou Web Client

Tips and Tricks for the Manitou Web Client

by Steve Carlin, Senior QA Engineer

While working on Manitou development and QA, I tend to run across small tips that will help solve issues or make things easier for Manitou users. I compiled a few of these for those of you who currently use the Manitou Web Client with Manitou 2.0 or 2.1.

 

Autofill

The Google Chrome browser has an autofill feature that many of us find useful in our daily browsing; unfortunately, it can interfere with the functionality of the Manitou Web Client.

Autofill allows the browser to complete form inputs without user intervention. Within the Manitou Web Client, this can be problematic because filters and fields can be auto-filled with unintended data which, of course, can produce unexpected results. However, there is a simple way to disable this feature: (more…)

Home Security Surveillance Cameras

Home Security Surveillance Cameras

As the use of smart home technology expands, so does the prevalence of home security surveillance cameras. Modern homeowners see the value in being able to see their home on demand and are regularly looking at these products as a feature of their security system, whether through a security dealer or a DIY solution.

There are hundreds of camera options available on the market, so how do you know which one is the best option for you? The answer varies depending on how and where you are planning to use it. But there are some good considerations to keep in mind when you are making your decision. (more…)

Your First Three Steps Towards Operational Excellence

Your First Three Steps Towards Operational Excellence

By Caryn Morgan, Director of Training

What is Operational Excellence? Why should you and your business care about it?

Operational Excellence is more than a cool buzzword that pundits are bantering around these days. It is a shift in thinking. I am sure you have seen the memes with Richard Branson talking about treating your people well because when you treat them well they will treat your customers well. That is really the crux of what we are talking about with Operational Excellence. It is doing your business that much better than anyone else. That requires looking inward at everything you do and asking yourself, can we do things better? Can we be better?

There are three key elements to look at when you start down a path toward Operational Excellence: People, Process, and Plan. (more…)

Introducing the Innovative Manitou 2.1 – Part 5

Introducing the Innovative Manitou 2.1 – Part 5

by Josh Tafoya, Technical Trainer & Caryn Morgan, Director of Training

Bold Group is very pleased to announce the release of the highly anticipated Manitou version 2.1! To help spread the word, we’ve been devoting the past few weeks on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re highlighting Linked Open/Close Schedules. (more…)

Introducing the Innovative Manitou 2.1 – Part 4

Introducing the Innovative Manitou 2.1 – Part 4

by Josh Tafoya, Technical Trainer

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking a closer look at Enhanced Subscriptions: (more…)

Introducing the Innovative Manitou 2.1 – Part 3

Introducing the Innovative Manitou 2.1 – Part 3

By Josh Tafoya, Technical Trainer

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking an in-depth look at a feature which has been highly anticipated: Automatic Comments:

(more…)

Introducing the Innovative Manitou 2.1 – Part 2

Introducing the Innovative Manitou 2.1 – Part 2

By Toby Prescott, Director of Development

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week we are looking at “Manitou YOUR Way” – an entire set of Alarm Handling improvements in Manitou 2.1: (more…)