Introducing the Innovative Manitou 2.1 – Part 5

Introducing the Innovative Manitou 2.1 – Part 5

by Josh Tafoya, Technical Trainer & Caryn Morgan, Director of Training

Bold Group is very pleased to announce the release of the highly anticipated Manitou version 2.1! To help spread the word, we’ve been devoting the past few weeks on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re highlighting Linked Open/Close Schedules. (more…)

Introducing the Innovative Manitou 2.1 – Part 4

Introducing the Innovative Manitou 2.1 – Part 4

by Josh Tafoya, Technical Trainer

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking a closer look at Enhanced Subscriptions: (more…)

Introducing the Innovative Manitou 2.1 – Part 3

Introducing the Innovative Manitou 2.1 – Part 3

By Josh Tafoya, Technical Trainer

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking an in-depth look at a feature which has been highly anticipated: Automatic Comments:

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Introducing the Innovative Manitou 2.1 – Part 2

Introducing the Innovative Manitou 2.1 – Part 2

By Toby Prescott, Director of Development

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week we are looking at “Manitou YOUR Way” – an entire set of Alarm Handling improvements in Manitou 2.1: (more…)

Introducing the Innovative Manitou 2.1

Introducing the Innovative Manitou 2.1

by Bob Bishop, Technical Product Manager

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending the next few weeks devoting our Bold blog to some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. To kick off this series, we will start with a brief executive summary of these items sure to improve communication and efficiency. (more…)

Reviewing and Improving Monitoring Center Performance

Reviewing and Improving Monitoring Center Performance

The first part of a new year is often when people and companies look at evaluation and assessment. Even though we are a couple of months into the start of 2019, it’s not too late to evaluate business practices, review policies and procedures, and take the pulse of the overall health of your monitoring center’s performance. In fact, it’s important to assess your company annually. Why? Because things change gradually over time. In the past year, you may have implemented changes with your staff, advanced how you serve customers, or experienced a leadership transition. All of these have likely impacted your business in some way. Here are some steps you can take to review and improve your monitoring center performance: (more…)