Introducing the Innovative Manitou 2.1

Introducing the Innovative Manitou 2.1

by Bob Bishop, Technical Product Manager

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending the next few weeks devoting our Bold blog to some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. To kick off this series, we will start with a brief executive summary of these items sure to improve communication and efficiency. (more…)

Reviewing and Improving Monitoring Center Performance

Reviewing and Improving Monitoring Center Performance

The first part of a new year is often when people and companies look at evaluation and assessment. Even though we are a couple of months into the start of 2019, it’s not too late to evaluate business practices, review policies and procedures, and take the pulse of the overall health of your monitoring center’s performance. In fact, it’s important to assess your company annually. Why? Because things change gradually over time. In the past year, you may have implemented changes with your staff, advanced how you serve customers, or experienced a leadership transition. All of these have likely impacted your business in some way. Here are some steps you can take to review and improve your monitoring center performance: (more…)

Product Spotlight – AlarmBiller Pro

Product Spotlight – AlarmBiller Pro

Since its inception in 2014, AlarmBiller has simplified the business and billing practices of countless security dealers. Companies are using the software to create recurring invoices, keep track of appointments, schedule their work orders, write proposals, accept payments, and much more in less time.

But now we are excited to unveil the next evolution of AlarmBiller, which will bring more features providing exceptional value to customers. AlarmBiller Pro has four enhancements designed to increase efficiency in your sales, proposals, employee management, and business processes: (more…)

How Will Smart Homes Affect the Marketplace?

How Will Smart Homes Affect the Marketplace?

By Ana Bera, SafeAtLast

 

In the words of the well-known folk singer Bob Dylan, “The times they are a changin’.” We live in the age of information. Big data holds the key to influential decisions made by the larger retail companies, banks and even Congress. The rise of the smart home will cause fast and disruptive change.

The exact effect it will have on the marketplace is yet to be quantified in dollars. But one thing is certain, a wave of change is building and those willing to paddle will enjoy the ride. (more…)

Shoplifting Prevention

Shoplifting Prevention

Retailers, it’s that time of the year. The ten busiest shopping days of the year have arrived! Two just took place, in the form of Black Friday (historically always the #1 shopping day of the year) and the Saturday following it, which, according to ShopperTrak, ranks as 2018’s fifth busiest. But the remaining eight all happen over the next four and a half weeks. Here’s the full list for 2018: (more…)

New Features of ManitouNEO 2.1 – Part Four

New Features of ManitouNEO 2.1 – Part Four

By Toby Prescott, Director of Development

(This is the 4th and final in a series of blogs about the upcoming update to ManitouNEO, and what new features and improvements will be included.)

ManitouNEO was released to customers at the beginning of 2017, and since then, I’ve enjoyed talking to our early adopters to get feedback on both the features they find the most useful and the improvements we can make. From that feedback, the Bold development team has been diligently working on version 2.1, and we are excited about the new features that will be offered in the very near future! In this blog series, I’ve been talking about these features and improvements, so you can get an idea what to expect. In the last three weeks, we discussed Alarm Handling Improvements, Information Improvements, and Video Improvements that are forthcoming. This week is a little different. We are looking at all the other changes that don’t exactly fall into one specific category. (more…)