Cyber Security Part 1 – What are the Threats?

Cyber Security Part 1 – What are the Threats?

October is Cyber Security month, so Bold Perennial is taking the opportunity to provide our customers with information on how to protect yourself and your business from cyber attacks. Every year, thousands of companies fall prey to attacks on their network and equipment. No one is immune; small businesses, large corporations like Target and Anthem, even one of the largest credit bureaus in the United States, Equifax, have all been hit by devastating cyber attacks. Cyber security threats are a problem which must be taken seriously. (more…)

The Scoop on Skimmers

The Scoop on Skimmers

You probably don’t think much about credit card fraud while you are filling up your car with gas. Yet ironically, it’s one of the times where your credit card is most at risk. Because over 37 million people refuel their vehicle every day, gas pumps are a prime target for credit card skimmers, discreet devices inserted into the card readers to “skim” the information for thieves while the transaction takes place. And a single pump with a skimmer attached can net the criminal anywhere from 30 to 100 card numbers per day.

So how do you spot credit card skimmers? It’s not easy to do, but here are some signs to watch for: (more…)

Top Application Security Threats

Top Application Security Threats

by guest blogger, Katherine Palac, Director of Marketing, Column Information Security

Technology moves so fast these days, companies can be forgiven somewhat for doing all they can to keep up with it. This is especially important in the world of apps, where being the first to market can be critical for success. However, businesses that rush through the development process may find themselves not only first to mobile devices, but also to be hacked. In their haste to be ahead of the competition, they might overlook certain crucial security risks. By releasing their products with serious flaws, they make themselves and their customers vulnerable to cyber-attacks. (more…)

Back to School Safety

Back to School Safety

Kids across the country are heading back to school this month, so it’s a good time to remind them (especially the younger ones) of safety measures to take as they travel to and from their school. An average of 131 fatalities from school-transportation-related accidents happen each year, according to the National Highway Traffic Safety Administration. Here are some back to school safety tips to help your children: (more…)

Retail Shrinkage from Employee Theft

Retail Shrinkage from Employee Theft

Retail shrinkage is mainly associated with shoplifters, and certainly, shoplifting accounts for a large part of it, but in the United States, the bigger problem lies with employee theft. According to the Global Retail Theft Barometer study, dishonest employees account for a staggering 43% of lost revenue, more than shoplifting, vendor or supplier fraud, or non-crime losses. And while all types of retailers are affected by employee theft, discounters, supermarkets, apparel specialists, and drugstores tend to experience a higher percentage than others, adding up to about $42 billion lost each year! (more…)

Why We Use Inactivity Timeouts

Why We Use Inactivity Timeouts

By Josh Tafoya, Technical Trainer

I’ve been to over 100 Monitoring Centers during my time with Bold. They range from small “mom and pop” centers with one or two operators logged in at once, to the very large centers with literally dozens of operators at any given time.

One of the questions I’m commonly asked, whether it’s related to BoldNet (all the versions including the old Silverlight version, and of course BoldNet Neo) or with ManitouNEO, is “why do I keep getting kicked out?” An alternative version to this question is something along the lines of “why do my dealers/technicians keep getting kicked out?” (more…)