Introducing the Innovative Manitou 2.1

Introducing the Innovative Manitou 2.1

by Bob Bishop, Technical Product Manager

Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending the next few weeks devoting our Bold blog to some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. To kick off this series, we will start with a brief executive summary of these items sure to improve communication and efficiency. (more…)

Reviewing and Improving Monitoring Center Performance

Reviewing and Improving Monitoring Center Performance

The first part of a new year is often when people and companies look at evaluation and assessment. Even though we are a couple of months into the start of 2019, it’s not too late to evaluate business practices, review policies and procedures, and take the pulse of the overall health of your monitoring center’s performance. In fact, it’s important to assess your company annually. Why? Because things change gradually over time. In the past year, you may have implemented changes with your staff, advanced how you serve customers, or experienced a leadership transition. All of these have likely impacted your business in some way. Here are some steps you can take to review and improve your monitoring center performance: (more…)

New Features of ManitouNEO 2.1 – Part Four

New Features of ManitouNEO 2.1 – Part Four

By Toby Prescott, Director of Development

(This is the 4th and final in a series of blogs about the upcoming update to ManitouNEO, and what new features and improvements will be included.)

ManitouNEO was released to customers at the beginning of 2017, and since then, I’ve enjoyed talking to our early adopters to get feedback on both the features they find the most useful and the improvements we can make. From that feedback, the Bold development team has been diligently working on version 2.1, and we are excited about the new features that will be offered in the very near future! In this blog series, I’ve been talking about these features and improvements, so you can get an idea what to expect. In the last three weeks, we discussed Alarm Handling Improvements, Information Improvements, and Video Improvements that are forthcoming. This week is a little different. We are looking at all the other changes that don’t exactly fall into one specific category. (more…)

New Features of ManitouNEO 2.1 – Part Three

New Features of ManitouNEO 2.1 – Part Three

By Toby Prescott, Director of Development

(This is the 3rd in a series of blogs about the upcoming update to ManitouNEO, and what new features and improvements will be included.)

ManitouNEO was released to customers at the beginning of 2017, and since then, I’ve enjoyed talking to our early adopters to get feedback on both the features they find the most useful and the improvements we can make. From that feedback, the Bold development team has been diligently working on version 2.1, and we are excited about the new features that will be offered in the very near future! I’m presenting this blog series to highlight these features and improvements. Over the last two weeks, we’ve seen the Alarm Handling Improvements and Information Improvements that will be included in the update. This week, I will delve into the Video Improvements that have been made: (more…)

New Features of ManitouNEO 2.1 – Part Two

New Features of ManitouNEO 2.1 – Part Two

By Toby Prescott, Director of Development

(This is the 2nd in a series of blogs about the upcoming update to ManitouNEO, and what new features and improvements will be included.)

ManitouNEO has been the most dramatic upgrade to our flagship product since its inception in 2002. It was released to customers at the beginning of 2017, and since then, I’ve enjoyed talking to our early adopters to get feedback on the features they find the most useful. From that feedback, the Bold development team has been diligently working on version 2.1, and we are excited about the new features that will be offered in the very near future! Last week, we looked at the various Alarm Handling Improvements that are forthcoming. This week, we are highlighting the Information Improvements that have been made: (more…)

New Features of ManitouNEO 2.1 – Part One

New Features of ManitouNEO 2.1 – Part One

By Toby Prescott, Director of Development

ManitouNEO has been the most dramatic upgrade to our flagship product since its inception in 2002. It was released to customers at the beginning of 2017, and since then, I’ve enjoyed talking to our early adopters to get feedback on the features they find the most useful. From that feedback, the Bold development team has been diligently working on version 2.1, and we are excited about the new features that will be offered in the very near future! If you were at the Bold Users Conference, you already got to see a sneak peek of these features and improvements, but if not, over the next few weeks, I am presenting this blog series to discuss what updates have been made to the ManitouNEO product that will be available in the upcoming version. (more…)