Signs Your Business Has Inefficient Processes

Signs Your Business Has Inefficient Processes

What makes a great business? Is it branding? The customer experience? A quality product? For central stations in the security and alarm monitoring industry, each business aspect plays a role and combines to create a successful business model. When focusing on the major business functions, such as marketing and sales, financial health and cash flow, etc., it is easy to overlook some of the essential operational functions that impact your bottom line. Here is why performing a process audit is important and what it reveals. (more…)

Five Ways to Improve Your Processes

Five Ways to Improve Your Processes

The alarm industry is rapidly evolving right now. Technology advancements outpace the speed at which many central stations make network and software upgrades for their alarm monitoring processes. IT security and consumer demand drive innovation, yet many central stations operate with disparate systems and inefficient processes. Process improvements don’t have to be cost-prohibitive, behemoth projects. Here are six ways you can improve efficiency in your alarm monitoring central station. (more…)

Is Your Central Station Prepared for 2021 and Beyond?

Is Your Central Station Prepared for 2021 and Beyond?

2021 has finally arrived, creating an opportunity to take stock of the past year and to think about how to make the future better. For central stations and alarm monitoring businesses, this is an excellent time to rethink some legacy processes and examine how new technologies are reshaping the security industry. Below are five ways you can prepare for 2021 and beyond. (more…)

Six Ways for Security Dealers to Start 2021 on the Right Foot

Six Ways for Security Dealers to Start 2021 on the Right Foot

2020 is finally over and the New Year has gotten underway. This has a lot of business leaders thinking about how they can ensure success for their organizations in 2021. Many security dealers have been operating the same way for years or even decades. Following a year that has been nothing short of turbulent, it is perhaps the ideal time to examine your processes, tools, and overall approach. (more…)

SedonaOffice Becomes “Upwardly Mobile” in 2021

SedonaOffice Becomes “Upwardly Mobile” in 2021

Bold Group is pleased to kick off 2021 with a highly-anticipated, new product designed to bring more flexibility to SedonaOffice users, their technicians, and field service management. Sedona-X™ Mobile for SedonaOffice is the future of mobile app accounting and business management software and provides SedonaOffice users access to robust customer, financial, and billing management capabilities in the field! (more…)