by Tori Martinez | Jun 5, 2019 | Alarm Monitoring, Central Station Software
by Steve Carlin, Senior QA Engineer
While working on Manitou development and QA, I tend to run across small tips that will help solve issues or make things easier for Manitou users. I compiled a few of these for those of you who currently use the Manitou Web Client with Manitou 2.0 or 2.1.
Autofill
The Google Chrome browser has an autofill feature that many of us find useful in our daily browsing; unfortunately, it can interfere with the functionality of the Manitou Web Client.
Autofill allows the browser to complete form inputs without user intervention. Within the Manitou Web Client, this can be problematic because filters and fields can be auto-filled with unintended data which, of course, can produce unexpected results. However, there is a simple way to disable this feature: (more…)
by Tori Martinez | May 15, 2019 | Alarm Monitoring, General Security
As the use of smart home technology expands, so does the prevalence of home security surveillance cameras. Modern homeowners see the value in being able to see their home on demand and are regularly looking at these products as a feature of their security system, whether through a security dealer or a DIY solution.
There are hundreds of camera options available on the market, so how do you know which one is the best option for you? The answer varies depending on how and where you are planning to use it. But there are some good considerations to keep in mind when you are making your decision. (more…)
by Tori Martinez | Apr 24, 2019 | Alarm Monitoring
By Caryn Morgan, Director of Training
What is Operational Excellence? Why should you and your business care about it?
Operational Excellence is more than a cool buzzword that pundits are bantering around these days. It is a shift in thinking. I am sure you have seen the memes with Richard Branson talking about treating your people well because when you treat them well they will treat your customers well. That is really the crux of what we are talking about with Operational Excellence. It is doing your business that much better than anyone else. That requires looking inward at everything you do and asking yourself, can we do things better? Can we be better?
There are three key elements to look at when you start down a path toward Operational Excellence: People, Process, and Plan. (more…)
by Tori Martinez | Apr 10, 2019 | Alarm Monitoring, Central Station Software
by Josh Tafoya, Technical Trainer & Caryn Morgan, Director of Training
Bold Group is very pleased to announce the release of the highly anticipated Manitou version 2.1! To help spread the word, we’ve been devoting the past few weeks on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re highlighting Linked Open/Close Schedules. (more…)
by Tori Martinez | Apr 3, 2019 | Alarm Monitoring, Central Station Software
by Josh Tafoya, Technical Trainer
Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking a closer look at Enhanced Subscriptions: (more…)
by Tori Martinez | Mar 27, 2019 | Alarm Monitoring, Central Station Software
By Josh Tafoya, Technical Trainer
Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking an in-depth look at a feature which has been highly anticipated: Automatic Comments:
(more…)
