by Tori Martinez | Apr 24, 2019 | Alarm Monitoring
By Caryn Morgan, Director of Training
What is Operational Excellence? Why should you and your business care about it?
Operational Excellence is more than a cool buzzword that pundits are bantering around these days. It is a shift in thinking. I am sure you have seen the memes with Richard Branson talking about treating your people well because when you treat them well they will treat your customers well. That is really the crux of what we are talking about with Operational Excellence. It is doing your business that much better than anyone else. That requires looking inward at everything you do and asking yourself, can we do things better? Can we be better?
There are three key elements to look at when you start down a path toward Operational Excellence: People, Process, and Plan. (more…)
by Tori Martinez | Apr 10, 2019 | Alarm Monitoring, Central Station Software
by Josh Tafoya, Technical Trainer & Caryn Morgan, Director of Training
Bold Group is very pleased to announce the release of the highly anticipated Manitou version 2.1! To help spread the word, we’ve been devoting the past few weeks on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re highlighting Linked Open/Close Schedules. (more…)
by Tori Martinez | Apr 3, 2019 | Alarm Monitoring, Central Station Software
by Josh Tafoya, Technical Trainer
Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking a closer look at Enhanced Subscriptions: (more…)
by Tori Martinez | Mar 27, 2019 | Alarm Monitoring, Central Station Software
By Josh Tafoya, Technical Trainer
Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week, we’re taking an in-depth look at a feature which has been highly anticipated: Automatic Comments:
(more…)
by Tori Martinez | Mar 20, 2019 | Alarm Monitoring, Central Station Software
By Toby Prescott, Director of Development
Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending some time on our Bold blog highlighting some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. This week we are looking at “Manitou YOUR Way” – an entire set of Alarm Handling improvements in Manitou 2.1: (more…)
by Tori Martinez | Mar 6, 2019 | Alarm Monitoring, Central Station Software
by Bob Bishop, Technical Product Manager
Bold Group is very pleased to announce the availability of Manitou version 2.1! To help “spread the word,” we are spending the next few weeks devoting our Bold blog to some of the exciting new features built into Manitou’s newest release. Some of the newly created features are long-time requests from several of our monitoring center partners. To kick off this series, we will start with a brief executive summary of these items sure to improve communication and efficiency. (more…)
