Never Stop Training and Learning

Never Stop Training and Learning

by | Jun 27, 2018 | Alarm Monitoring, Central Station Software

by Josh Tafoya, Technical Trainer

I visit multiple monitoring centers every year as a trainer for Bold. Our ManitouNEO software is robust and complex, but I enjoy showing people the most efficient ways to use it by translating “Manitou” into “English.”

The biggest thing I’ve noticed from all my time as a trainer is this: the most successful monitoring centers have people who never stop training and learning. It sounds simplistic, doesn’t it? But it’s the absolute truth. There are many, many people I talk to regularly who are the most capable Manitou users in their organizations because their training never ends; they continue to learn better ways to use the software. (more…)

The Scammers of Summer

The Scammers of Summer

by | May 31, 2018 | Alarm Monitoring, General Security

There are multiple “sure signs” of summer which nearly everyone enjoys… blooming flowers, evening barbecues, weekend camping trips, hanging out at the pool, etc.

And then there are the signs of summer we would rather do without – allergy pills, extra bugs, mowing the yard, and the perhaps the biggest pest, the return of solicitors. For the security industry, solicitors are more than just a nuisance to customers, they are a marketing nightmare. Deceptive door-to-door sales practices continue to create mistrust and a poor reputation that is difficult for even reputable companies to overcome. (more…)